Membership Terms

1. Minors

If you are under 18, a parent or legal guardian must agree to these terms on your behalf.

2. Month-to-month membership

Elite and Lite club memberships are month-to-month. There is no long-term contract.

Once your initial payment is received and your membership has started, you are committed for that month. Each month’s commitment applies regardless of illness, injury, vacation, or other circumstances.

Memberships auto-renew until canceled. It is your responsibility to cancel before the next billing period.

3. Payment methods

• Club memberships: **credit card only**
• Camps: credit card, **cash, or check** also accepted

4. Changes and cancellation

To change, pause by canceling, or cancel your membership, send written notice at least 2 days before the end of the month, and wait for our confirmation, so the next credit-card charge can be stopped.

Written notice must be sent to [email protected] or by text to (480) 766-6017.

If we have not confirmed, we did not receive your message.

Failure to cancel within the allowed time results in a $25 late-cancellation fee (card processing and administrative costs).

5. Upgrades and downgrades

You may upgrade or downgrade without penalty.

• **Upgrade at next billing cycle:** new plan starts then at the full new rate.
• **Upgrade immediately:** remaining days in the current cycle are prorated at the new rate; the next monthly bill is the full new rate.
• **Downgrade:** takes effect on the next monthly bill date (not retroactive).

6. Refunds

If you forgot to cancel and you have not attended any session in that period, you may request a refund within 7 days. A $25 late-cancellation fee still applies. After 7 days, the membership fee is non-refundable.

7. Pausing

We do not pause memberships. To take time off, cancel at the end of a month and use drop-ins if needed.

8. Prorating

Prorating is case-by-case. It is typically offered for a first-time signup mid-month. We do not prorate for vacations, illness, or similar circumstances.

9. Attendance

Attendance is encouraged but not mandatory.

10. Weather

Sessions may be canceled for unsafe weather. We typically decide about one hour before start and notify the contact info on the member account profile by email and/or SMS.

Important: Parent/guardian proxy accounts may not receive weather notices due to system limits. Put a reachable mobile number on the athlete/member profile used for messaging.

There are no make-up sessions for weather cancellations.

11. Practice schedules

We aim to keep days/times consistent and to publish the next month’s schedule before the month begins. Track season and coaching travel may require changes; we will communicate as quickly as possible.

We typically schedule 3 sessions per week, with one Saturday off per month.

12. Driving and parking

Drive cautiously in the neighborhood (posted limit 25 mph; please keep closer to 20). Keep stereo volume low.

• Park down the driveway on the **right** toward the barn; pull all the way forward.
• You may park outside the barn or in the horse arena if gates are open. Do **not** block the arena entrance.
• If the back is full, you may park in front of our house or by our horse trailers.
• **Never** park in front of neighbors’ houses or in the open area on the west side of the property (not ours).
• **Drop-off / pick-up:** in front of the house only. Do not drive down the driveway for drop-off/pick-up (backs up traffic / hard to turn around).

13. Borrowing poles (Elite only)

• Only **Elite** members may borrow poles (up to **3**) for competitions. Lite members may not borrow; Lite may arrange rentals separately.
• Only AZPVA Elite members may vault on checked-out poles. Sharing with non-Elite athletes is prohibited.
• Checkout after the late practice session; return **15 minutes before** the next early practice unless a coach approves otherwise.
• Lost, stolen, or damaged poles must be replaced at manufacturer retail (typically about **$350–$700** each).
• Late same-day return: **$10 per pole**. Returned a day late: treated as rented at **$25 per pole per day**.
• Care: protective bag in transport/competition; never leave exposed on the ground; pad standards if the pole can strike them; return with plug or **$10** charge. Privileges may be revoked for policy violations.
• Off-hours drop-off: call/text Dean at **(480) 766-6017** before leaving poles on the north side of the garage.

14. Class reservations

• Reserve in the member app up to **7 days** ahead, until **1 hour** before start.
• Cancel in the app as soon as you know you will miss.
• Cancel up to **60 minutes** before start without late-cancel flag; within 60 minutes = late cancel.
• Multiple no-shows or late cancels may temporarily suspend booking of popular sessions.
• More than **15 minutes** late without notice: your spot may be given to the waitlist.

15. Agreement

To become an Elite or Lite club member, you must agree to these terms.

Agreement: To become an Elite or Lite club member, you must agree to these terms.